Terms & Conditions

Effective Date: November 25th, 2025

Welcome to Troll Hair (Industrial CNT LLC)! By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General Information

• This website is owned and operated by Industrial CNT LLC, specializing in carbon nanotubes and advanced materials.
• By accessing our website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Products and Services

• Products: We market and sell carbon nanotubes and other advanced materials, including offering free samples when applicable.
• Ecommerce: We may offer products for purchase through our website. Payment processing is handled by secure third-party providers.
• All product descriptions, images, and prices are subject to change without notice. We reserve the right to discontinue any product or service at any time.

3. Payment

• We accept major credit cards and other payment methods for purchases.
• You are responsible for providing accurate billing and shipping information.

4. Shipping and Returns

• Shipping timelines will be provided at checkout. We strive for timely delivery but are not responsible for delays caused by third-party carriers.
• Returns are accepted, in the event of a defective product, within 30 days of purchase, subject to our Return Policy.

5. Sample Requests

• We may provide material samples at our sole discretion. Sample availability, quantity, and pricing (if any) are determined on a case-by-case basis.
• Samples are provided in good faith for evaluation and testing purposes.
• By requesting samples, you agree to review and follow all safety instructions in our Material Safety Data Sheets (MSDS).
• You assume all responsibility for the safe handling, storage, and use of samples. Industrial CNT LLC is not liable for injuries, damages, or losses resulting from sample use.

6. Intellectual Property

All content, including text, images, videos, podcasts, and articles, is the property of Industrial CNT (Troll Hair) or its licensors. Unauthorized use is prohibited.

7. User Conduct

• You agree not to engage in unlawful, harmful, or disruptive activities on the site.
• We reserve the right to suspend or terminate access to users who violate these terms.

8. Third-Party Links

Our website may include links to third-party sites, such as social media platforms. We are not responsible for their content or practices.

9. Limitation of Liability

Industrial CNT LLC (Troll Hair) is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless Industrial CNT LLC from any claims, damages, or expenses arising from your use of our website, products, or samples.

11. Dispute Resolution

Any disputes arising from these Terms shall first be addressed through good-faith negotiation. If unresolved, disputes will be settled in courts located in New York.

12. Governing Law

These Terms are governed by the laws of New York.

13. Changes to Terms

We may update these Terms at any time. Continued use of our site constitutes acceptance of the updated Terms.