Privacy Policy

Effective Date: November 25th, 2025

Troll Hair (Industrial CNT LLC) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data.

1. Information We Collect

• Personal Information: Name, email, phone number, billing and shipping address, and payment details when you make a purchase.
• Optional Information: Information you provide in inquiries, demo requests, or sample orders.
• Automatic Information: IP address, browser type, and usage data when you visit our site.

2. How We Use Your Information

• To process and fulfill orders.
• To provide customer support.
• To improve our website, content, and services.
• To send marketing communications, if you opt-in.

3. Sharing of Information

• We share your payment information with secure third-party payment processors (e.g., Stripe) to complete transactions.
• We may share data with service providers that assist in operations (e.g., shipping, hosting).
• We do not sell or rent your personal data to third parties.

4. Cookies and Tracking

• We do not use tracking cookies or analytics tools.
• We use essential cookies only for authentication purposes when you log in to your account.
• We honor Do Not Track (DNT) browser signals.

5. Social Media and Third-Party Links

• Interactions with our social media pages (e.g., comments, likes) are governed by the privacy policies of the respective platforms.
• Third-party links on our site are not covered by this Privacy Policy.

6. Security

We implement industry-standard measures to protect your personal information. However, no online system is completely secure.

7. Your Rights

• You may request access, correction, or deletion of your personal data by contacting us at info@trollhair.com.
• You can opt-out of marketing emails by clicking "unsubscribe" in our communications.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal obligations.

9. International Users

• Our services are operated from the United States. If you are located outside the U.S., your information will be transferred to and processed in the U.S.
• We do not use tracking cookies, so no cookie consent is required under GDPR. You may request access to or deletion of your data at any time.

10. California Privacy Rights

• California residents have the right to know what personal information we collect and how it is used.
• You may request deletion of your personal data.
• We do not sell personal information to third parties.
• To exercise these rights, contact us at info@trollhair.com.

11. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

12. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Information

For questions about this policy, contact us at info@trollhair.com or call (212) 602-1401.